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Capability pack

Support

Triage support email, answer from your docs and escalate the rest.

The Support agent reads your support inbox, answers from your own documentation and hands you anything it cannot answer with confidence. When it does not know, it says so.

What it does

  • Labels and prioritises incoming support email (this is allowed without asking).
  • Drafts answers from your documentation, citing the page it used.
  • Escalates anything it cannot answer from the docs, with a summary.
  • Works from your inbox today, or a helpdesk later, with the same agent.

An example run

You ask: “Handle the support inbox this morning.”

  1. Labels each new email by topic and urgency.
  2. Drafts answers for the questions the docs cover.
  3. Flags the rest as "not sure", with a summary.
  4. Sends you one card with every draft to approve.

Coding

Fix issues, open pull requests, review code and triage bugs.

Default: Asks before any merge or deploy.

Market research

Track competitors, summarise trends and check pricing pages.

Default: None needed: the pack only reads.

Promotional content

Draft LinkedIn posts, articles and changelog announcements.

Default: Always asks before publishing.

See Fumu at work.

Watch the 60-second intro, follow a real run from issue to pull request, and ask for a live walkthrough.

See the showcase