Customer chat
A chat on your website that answers customers and takes orders.
Default: Orders above your limit wait for your yes; you hear about every order it places.
An example capability
Knowledge
Answer from your own documents: policies, product guides and FAQs.
Point Fumu at your documents and its agents can find the passage that answers a question, then cite it. It only reads them, and stays up to date as they change.
What it does
- Finds passages by meaning and by exact words, such as a product code.
- Gives other capabilities what they need to cite, such as Support's answers.
- Mirrors your documents as they change, and drops the ones you remove.
- Keeps working on exact words when the search by meaning is unavailable.
An example run
You ask: “What is our returns policy for opened items?”
- Searches your documents for the policy.
- Reads the passages it found.
- Answers, and shows which document it came from.
Other examples
Your own systems
Your shop, CRM or booking system through its API, or your database, read-only.
Default: You decide per action: on its own, within a limit, or always asks.
See Fumu at work.
Watch the 60-second intro, follow a sample run from issue to pull request, and ask for a live walkthrough.
See the showcase