Your own systems
Your shop, CRM or booking system through its API, or your database, read-only.
Default: You decide per action: on its own, within a limit, or always asks.
An example capability
Customer chat
A chat on your website that answers customers and takes orders.
The store assistant answers your customers on your own website: products, prices, delivery and their own orders. It works from your shop's live data, and hands anything delicate to you.
What it does
- Answers questions about products, prices and stock from your shop, never from memory.
- Tells a signed-in customer where their order is; other visitors are asked to sign in.
- Places an order once the customer confirms it, within the limit you set.
- Passes complaints and refunds to you, and tells the customer the team will follow up.
An example run
You ask: “Where is my order? And I'd like two of the foam cleansers, please go ahead.”
- Looks up the signed-in customer's own orders.
- Checks the cleanser's price and stock in your shop.
- Places the order, which is within your limit.
- Answers the customer, and tells you it placed an order.
Other examples
Coding
Fix issues, open pull requests, review code and triage bugs.
Default: Asks before any merge or deploy.
See Fumu at work.
Watch the 60-second intro, follow a sample run from issue to pull request, and ask for a live walkthrough.
See the showcase